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Privacy Policy

 

Introduction

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This Privacy Policy applies between you, the user of this App/Website, and MVFIT, the owner and operator of this App/Website.

MVFIT Ltd is committed to protecting your privacy and handling your personal data responsibly and securely. This policy explains how we collect, use, store, and protect your information when you use our App/Website.

This Privacy Policy should be read alongside our Terms and Conditions available on our website.

By using this App/Website, you agree to the practices described in this Privacy Policy.

 

Definitions

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For the purposes of this Privacy Policy:

“Data” means all information that you provide to MVFIT through the App/Website, including personal data as defined under applicable data protection laws.

“Cookies” means small text files placed on your device when you visit certain parts of the App/Website or use certain features.

“Data Protection Laws” means all applicable laws relating to the processing of personal data, including the UK GDPR and Data Protection Act 2018.

“MVFIT”, “we”, “our”, or “us” means MVFIT of:

30 Homefield Avenue
Bradwell
Great Yarmouth
Norfolk
NR31 8NS

“User” or “you” means any person accessing the App/Website who is not employed or contracted by MVFIT in connection with providing services.

“Website” or “App/Website” means:

 

Scope of This Privacy Policy

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This Privacy Policy applies only to the actions of MVFIT and users of this App/Website.

It does not apply to any third-party websites linked from our App/Website. We encourage you to review the privacy policies of any external websites you visit.

For the purposes of applicable data protection laws, MVFIT acts as the “data controller” of your personal information.

 

Information We Collect

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We may collect the following personal information:

  • full name

  • date of birth

  • gender

  • email address

  • telephone number

  • payment and billing information

  • IP address and device information

  • usage data relating to how you use the App/Website

We only collect information that is necessary to provide our services and improve your experience.

 

How We Collect Your Information

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We collect information in the following ways:

 

Information You Provide Directly

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You may provide personal information when you:

  • contact us by email, phone, post, or through the App/Website;

  • create an account;

  • purchase products or services;

  • subscribe to marketing communications;

  • participate in competitions, promotions, or surveys;

  • use our fitness services.

 

Information Collected Automatically

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We may automatically collect certain information when you access the App/Website, including:

  • IP address

  • browser type and device information

  • pages visited

  • date and time of access

  • website usage patterns

This information is collected using cookies and analytics technologies.

 

How We Use Your Information

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We may use your personal data to:

  • provide and manage our services;

  • process payments and bookings;

  • communicate with you regarding your account or services;

  • improve our App/Website, products, and customer experience;

  • send marketing communications where permitted;

  • conduct research and analytics;

  • comply with legal obligations.

We will only process your information where we have a lawful basis to do so, including:

  • performance of a contract;

  • compliance with legal obligations;

  • legitimate business interests; or

  • your consent.

 

Marketing Communications

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We may send you marketing emails about products, services, offers, or updates that may interest you.

Where required by law, we will obtain your consent before sending marketing communications.

You may unsubscribe or withdraw consent at any time by:

  • clicking the unsubscribe link in our emails; or

  • contacting us directly at:
    michelle@gymvettese.co.uk

 

Sharing Your Information

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We may share your information with:

  • employees, trainers, and professional advisers where necessary to provide services;

  • payment processors and service providers;

  • affiliated businesses where relevant to your fitness services;

  • legal or regulatory authorities where required by law.

We do not sell your personal information to third parties.

 

Data Security

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We take appropriate technical and organisational measures to protect your information from unauthorised access, misuse, loss, or disclosure.

Security measures may include:

  • password-protected accounts;

  • encrypted payment processing;

  • secure servers and systems;

  • restricted access to personal data.

However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.

If you believe your information has been compromised, please contact us immediately at:
info@mvfit.org

 

Data Retention

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We will only keep your personal information for as long as necessary to:

  • provide services;

  • comply with legal obligations;

  • resolve disputes; or

  • enforce agreements.

When data is no longer required, it will be securely deleted or anonymised where possible.

 

Your Rights

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Under UK data protection law, you have the right to:

  • access the personal information we hold about you;

  • request correction of inaccurate information;

  • request deletion of your information;

  • restrict or object to certain types of processing;

  • withdraw consent where processing is based on consent;

  • request transfer of your information to another provider;

  • lodge a complaint with the Information Commissioner’s Office (ICO).

To exercise any of these rights, please contact:

info@mvfit.org

 

Cookies

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Our App/Website uses cookies to improve functionality, performance, and user experience.

Cookies may include:

  • strictly necessary cookies;

  • analytics and performance cookies;

  • functionality cookies;

  • targeting and advertising cookies.

You can manage or disable cookies through your browser settings. Please note that some parts of the App/Website may not function correctly if cookies are disabled.

 

Third-Party Links

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This App/Website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.

You should review the privacy policies of any external websites before providing personal information.

 

Business Transfers

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If Gym Vettese is sold, merged, or transferred, your information may be transferred as part of that business transaction.

Any new owner will continue to use your information only in accordance with this Privacy Policy.

 

Changes to This Privacy Policy

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We reserve the right to update this Privacy Policy at any time to reflect changes in legal requirements, technology, or business practices.

Any updates will be posted on the App/Website and will take effect immediately upon publication.

Continued use of the App/Website following changes indicates your acceptance of the updated Privacy Policy.

 

Contact Information

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MVFIT Ltd
30 Homefield Avenue
Bradwell
Great Yarmouth
Norfolk
NR31 8NS

Email:

Website:

 

Cookie Summary

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We currently use the following types of cookies:

 

Strictly Necessary Cookies

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Required for essential website functionality, including secure login and session management.

 

Analytics and Performance Cookies

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Help us understand how visitors use the website so we can improve performance and usability.

 

Functionality Cookies

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Allow the website to remember preferences and personalise your experience.

 

Targeting Cookies

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Used to provide relevant advertising and measure marketing effectiveness.

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